Effective Date: May 11, 2026

Welcome to the Frostix website operated by ISS Equipment LLC (“Frostix,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing or using the Site, or placing an order, you agree to be bound by these Terms.

Use of the Website

You must be at least 18 years old to use the Site. You agree to use the Site only for lawful purposes and in accordance with these Terms.

Orders and Pricing

• All orders are subject to acceptance and availability.
• Prices are in U.S. dollars and subject to change without notice.
• We reserve the right to refuse or cancel any order at our sole discretion.
• Payment must be received in full before shipment unless other arrangements are made.

Shipping and Delivery

• Shipping times are estimates only and not guaranteed.
• Risk of loss passes to you upon delivery to the carrier.
• You are responsible for any customs duties, taxes, or additional charges on international shipments.

Returns and Warranty

• Frostix ice makers carry a 2-year parts warranty (see individual product pages for full details).
• Defective products must be reported within the warranty period.
• Return shipping costs are the customer’s responsibility unless the product is proven defective.

Limitation of Liability

To the fullest extent permitted by law, ISS Equipment LLC shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount paid for the specific product in question.

Intellectual Property

All content, logos, images, and text on this Site are the property of ISS Equipment LLC and protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

Governing Law

These Terms are governed by the laws of the State of Mississippi. Any disputes shall be resolved exclusively in the courts located in Forrest County, Mississippi.

Changes to Terms

We reserve the right to update these Terms at any time. Your continued use of the Site after changes constitutes acceptance of the new Terms.

Contact Us

For questions about these Terms & Conditions, please contact us at:
Email: admin@issbrands.com
Phone: (601) 270-7662
Address: 5367 Old Hwy 42, Hattiesburg, MS 39401