Effective Date: May 13, 2026

ISS Equipment LLC (“Frostix,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.

Please read this policy carefully. By using our website, you consent to the practices described below.

Information We Collect

Information You Provide

• Name, billing and shipping address, email address, phone number
• Company name and business details (for commercial customers)
• Payment information (processed securely by third-party providers)
• Messages or details you send through contact forms

Automatically Collected Information

• IP address, browser type, device information
• Pages visited, time spent on site, and referral sources
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
• Provide customer service and respond to inquiries
• Send order confirmations, shipping updates, and important notices
• Improve our website and product offerings
• Send promotional emails (only with your consent — you can unsubscribe anytime)
• Comply with legal obligations

Sharing of Your Information

We do not sell your personal information. We may share it only with:

• Trusted service providers (shipping companies, payment processors, website hosting)
• Professional advisors (accountants, lawyers) when required
• Law enforcement or government agencies when legally required

Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure.

Cookies and Tracking

Our site uses cookies to improve your experience, remember your preferences, and analyze site traffic. You can manage or disable cookies through your browser settings.

Your Rights

You may request:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion of your information (subject to legal requirements)

To exercise these rights, contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with a new effective date.

Contact Us Regarding Privacy

Email: admin@issbrands.com

Phone: (601) 270-7662

Address: 5367 Old Hwy 42, Hattiesburg, MS 39401